Exclusive Benefits and Privileges
For Paul Klein Travel and Their Clients

The Peninsula Hotels offers a collection of priority benefits to thank loyal travel professionals for your continued support, and to inspire our clients to share in the unrivalled Peninsula experience.

A select and personalised programme, with membership by invitation only, The PenClub rewards members with generous enticements and tailored incentives, offering both you and your clients the chance to get much more from The Peninsula Hotels.

PenClub Guest Benefits

As a PenClub member’s client, you will enjoy the following benefits:

  • “Peninsula Time” – Flexible check-in and check-out times*
  • Upgraded welcome in-room amenities “with compliments” from us, Paul Klein Travel.
  • All Virtuoso amenities are paired with the following:
    • Full daily set breakfast for up to two persons
    • Room upgrade to the next category upon arrival **
    • Complimentary 30-minute extension on any 50-minute body or facial treatment (excluding manicure and/or pedicure)***
    • Unlimited wireless Internet access
    • Complimentary long-distance calls via VOIP in hotels at Hong Kong, Shanghai, Tokyo, Chicago and Paris
    • Use of fitness centre and swimming pool
    • Local daily newspaper
    • Turn-down service

Terms and Conditions:

1. “Peninsula Time” is defined as truly flexible check-in and check-out times
2. *A holding room will be provided if the reserved room type is not available upon guest’s arrival
3. **Room upgrade is subject to availability and certain room categories are not eligible for room upgrades.

***Spa reservations are applicable for both Peninsula in-house guests and non-in-house spa customers. Bookings must be confirmed prior to the guest’s arrival. Spa appointments are noted on a request basis until the spa confirmation is sent by hotel.

***The complimentary 30-minute extension is based on consumption of either a 50-minute regular-priced body or facial treatment (excluding manicure and/or pedicure), and is applicable for Peninsula in-house guests only.

***The 30-minute benefit will be taken at the same visit as an extension to the reserved treatment. If the treatment cannot be extended, an alternative treatment will be offered